Privacy Policy
Legal Disclaimer
Mersey Capital Ltd. respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services.
Information We Collect
We may collect the following types of information when you interact with our website, request a consultation, or use our HVAC consulting, design, and installation services:
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Personal Information: Name, email address, phone number, mailing address, company name, and project details you provide through contact forms or service requests.
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Service Information: Details about your property, HVAC systems, service preferences, or project requirements.
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Payment Information: If applicable, billing and payment information for services rendered (processed securely through third-party payment providers).
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Technical Information: IP address, browser type, operating system, device information, and usage data collected automatically to improve website performance.
How We Use Your Information
We use your information for purposes including:
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Responding to inquiries and providing quotes or consultations
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Designing, planning, and carrying out HVAC installations and related services
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Scheduling service visits and maintaining customer accounts
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Processing payments and invoices
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Improving our website, services, and customer experience
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Sending updates, offers, or service-related communications (you may opt out of marketing communications at any time)
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Ensuring compliance with legal and regulatory obligations
How We Share Your Information
We do not sell your personal information. However, we may share information with trusted third parties in the following situations:
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Service Providers: Contractors, suppliers, technicians, and business partners who assist in delivering our services.
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Payment Processors: To securely process transactions.
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Legal Requirements: If required by law, regulation, or legal process.
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Business Transfers: In the event of a merger, acquisition, or sale of assets.
Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no system can be guaranteed 100% secure.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.
Your Rights & Choices
Depending on applicable law, you may have rights to:
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Access, correct, or update your information
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Request deletion of your data
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Opt-out of marketing communications
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Restrict or object to certain processing activities
To exercise these rights, please contact us using the information below.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance functionality, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.
Third-Party Links
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
Mersey Capital Ltd.
3230 Yonge St
Unit #4050
Toronto, M4N 3P6
+1(800)313-7772
admin@merseycapital.ca